Privacy Policy — Olive and Willow

Privacy policy.

OVERVIEW

This page (the “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from oliveandwillow.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

By visiting our Site and/or purchasing merchandise from us, you understand that we automatically collect certain information about your web browser, IP address, time zone, and some of the cookies that are installed on your device, as well as your device, such as operating system and system settings. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

1. “Cookies” are data files that are placed on your mobile device or computer and often include an anonymous, unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.

3. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including, without limitation, your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through theSite (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:

1. Communicate with you.

2. Prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.

3. Provide you with information or advertising relating to our products or services, to the extent that you have elected to receive such communications.

4. Understand customer behavior and/or preferences (for example, to see how visitors to the Site search for and find products to better understand the best ways to organize and present different product offerings).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store--you can read more about how Squarespace uses your Personal Information here: Squarespace privacy policy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION & MAINTENANCE

Despite our efforts, no website, mobile application, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

1. Retention of your personal data: We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, unless otherwise required or permitted by law.

2. Managing your personal data: You may have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data; (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances as provided by applicable law. We do not sell your personal data. We will not discriminate against you for the exercise of these rights.

3. Managing your content: You can request removal of your posted content on the Site (such as product reviews), but please note that removal may not encompass all possible locations, for example, back-ups or sharing by other users initiated prior to removal.

4. Managing your notifications: If you have a customer account with the Site, you can opt-out of receiving Olive and Willow’s marketing communications by modifying the preferences in your account settings. Alternatively, you can opt-out by following the opt out or unsubscribe instructions in the message or by contacting us.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-

online-advertising/how-does-it-work.

You can, of course, always opt out of targeted advertising by using links such as the ones below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising

Alliance’s opt-out portal at: http://optout.aboutads.info/.

TOOLS TO MANAGE WHAT PERSONAL DATA WE COLLECT

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data.

For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.

At this time, we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information that we hold about you, and to ask that your personal information be corrected, updated, or deleted as detailed above. If you would like to exercise this right, please let us know by one of the contact methods listed below.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests detailed above. Additionally, please note that in order to fulfill orders or contracts, your information may be transferred outside of Europe, including to Canada and the United States.

CHANGES TO PRIVACY POLICY

Applicable law and our practices change over time. If we decide to update our Privacy Policy, we will post the changes on our Site. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices. Continued use of the Site after any updates shall constitute consent to be governed by the revised Privacy Policy.

MINORS

We do not knowingly collect personal information from children under the age of 13.

CONTACT INFORMATION

We welcome questions, comments, and concerns about our Privacy Policy and privacy practices.

For more information about the Privacy Policy, or if you have questions or would like to register a complaint, please contact us by e‑mail at cirularstyle@oliveandwillow.com or by mail using the details provided below:

Olive & Willow, LLC

1500 West Main Street #76

Carborro, NC 27510